Sunday, May 03, 2015

Daily Update on whether I'll ever get my Cracked Windshield for 2015 Subaru Outback Fixed?

One of my Facebook friends said:  "It shouldn't be this hard to get a windshield fixed"  I guess that says it all.  Subaru was first called on March 28 and we were told nothing about a backordered windshield.  So this is day 34 since we first contacted Subaru Customer Service and the dealership and we still don't know if our windshield will ever arrive from Subaru. Still haven't gotten any communication from Subaru on this.  But Subaru was really speedy at taking down my post from their Facebook website.  They don't want their new buyers upset by my story about my Brand new Subaru Outback that is still waiting for a windshield.... and so it goes.

Saturday, May 02, 2015

Subaru problems continue - cracked windshield on back order NEW 2015 Subaru

One of my Facebook friends said I should post on the Subaru Facebook page and see if I could get some help.  This is what I posted.  It last about 30 second before Subaru deleted the post.  So typical of Subaru - no communication.  I'm waiting in limbo for a basic part like a windshield but they are able to quickly take down my post so that there is no bad press.  Instead of transparency and dealing with the problem, Subaru just shut me down and deleted the post.  Can anyone see why I'm frustrated.  I have a new 2015 Outback that isn't legally drivable and I'm waiting going on six weeks for a basic piece of equipment....  a windshield.

Here's what I posted on Facebook to Subaru of America

I posted on the Subaru of America Facebook page and they REMOVED my post IMMEDIATELY

"I have a 2015 Outback that I ordered in January and got the end of March. The windshield cracked on the drivers side in the garage over night. See the photo. I've been waiting 6 weeks for a replacement window since my new car is not legally drivable. I'm told every 2 weeks that the windshield is on back order for another two weeks. I called customer service and got a number... but no information. I've emailed Subaru, I've spoken with the dealership and I've written a priority letter to the President of Subaru. This is my first Subaru. I am not a happy Subaru customer and I really can't recommend this company at this time. I am still waiting for a response as to what is going on with the windshield? I've started an on line blog about this and I've got a survey going on my Facebook page with my 1500 friends asking people how long they would wait for a windshield before they got annoyed. Most people say they would wait a week. Well, I'm going on 6 weeks. Is there anyone on this Subaru website that can respond or get me some information. I am so tired of the Subaru corporate run around, "We are a great company, we just can't help you!"

Subaru problems cracked windshield in garage over night - Back ordered indefintely

Still waiting to have Subaru reveal when their back order on the windshields for the new 2015 Outback will be available. Everyone tells me Subaru is such a great company..... well I have yet to see it.  Here's the cracked windshield on the driver side - right in the range of vision.  And I'm still waiting ...  it's been six weeks and is going on seven.  Meanwhile I still haven't heard from anyone at Subaru.  I've told the dealership, emailed the company, send a priority letter the president of Subaru, talked with customer service and got a customer number (apparently that's supposed to make me feel better, I now have a number, I don't have a new windshield but I have a number.  Whoopee)

Meanwhile I'm asking my 1500 Facebook friends for their response on how long they would wait it this was their new 2015 Outback.  Most of my friends are not as patient as I have been...

Friday, May 01, 2015

Subaru Windshield on 2015 Outback Cracked Sitting in the Garage and Subaru is not responsive!!!!

Well, you may be wondering why I'm not painting recently.  What you may not know is that I purchased a brand new Subaru in March and had it for hours before it was hit by a wind storm.  But that wasn't bad because all the body damage could be repaired.

Here's the really rotten part.  Subaru has a windshield that cracks easily - there are all kinds of posts on the Subaru forums about cracking windshields.  So after the windstorm we are driving home and this tiny little pebble taps the passenger side window and there is a small inch crack.  We go home call the insurance company and park the car in the garage.  Much to our total surprise in the morning we find that the crack on the passenger's side has spread and is now about 10 inches.  But what really stuns us is that there is now about a 16 inch crack going across the driver's side.  This huge drivers side crack happened all by itself in a closed heated garage.  What the heck?  So I start reading the forums and find that lots and I mean lot of people have this happening to their windshields.  Can you say "Manufacturers DEFECT".

So we schedule to have all this fixed since driving this car is now illegal.  The car is 4 days old and it's now illegal to drive.  What the heck.  Subaru says the windshield is backordered for two weeks, we wait two weeks and Subaru say windshield is backordered for two weeks, we wait two weeks and Subaru says windshield is backordered for two weeks. We are now into 6 weeks and counting. We are caught in some type of continuing lie! The windshield will be in - "in two weeks".  But it never shows up.  It's now going on six weeks and I've contacted Montana Consumer Protection agency to start filing.

This is my first Subaru....  I was told that the company is so great.  Really???  Really???  I'd really recommend you try another car dealer unless you want to be caught in the continual lie of "2 weeks". Oh and it's still illegal to drive my new car.  And I can't get the body work done until the stupid windshield shows up.... which looks like it will never happen.

Wednesday, April 29, 2015

Horses "Running with Abandon" Horse art painting Montana Big Sky

Horses "Running with Abandon" Horse Art Painting  
Horses
About This Painting:
Horses "Running with Abandon" is a large artwork that exudes energy and calmness.  You can almost feel the wide open spaces of Montana's Big Sky in this painting.
Media: Mixed: Acrylic and Ink on Acrylic paper
Size: 24 in X 18 in (61 cm X 45.7 cm)
Price: $200 USD
How to Purchase:

Tuesday, April 28, 2015

Diving energy and dropping a stone into the pond..

Every artist needs to ask themselves "Why do I paint?".  For me each painting is like dropping a stone into a large pond, it creates a ripple that I hope touches others and offers them a pause to take a breath and remember the Divine. I once got an email from an Anglican Priest from Canada who said my horse painting was "Divine Energy".  The ripple of that painting came back to me in his message.

Monday, April 27, 2015

Divine Energy - Horses, Horse Art Painting Large Contemporary Blue Dancers SJ Merwin


Trinity of Blue Horse Dancers, Art, Painting, Horses
Trinity of Blue Horse Dancers, Art, Painting, Horses, painting by Sandra Merwin
About This Painting:
I love the concept of Trinity. It has deep spiritual connections that call to me.  I once received an email from an Anglican Priest who called these paintings: "Divine Energy".
Media: Mixed Media on canvas
Size: 20 in X 16 in (508 cm X 40.6 cm)
Price: $275 USD
How to Purchase:

Saturday, April 18, 2015

Wire Fox Terrier ACEO Art Card Original Miniature Dog Painting

Wire Fox Terrier ACEO Art Card painting Miniature
Wire Fox Terrier ACEO Art Card painting Miniature, painting by Sandra Merwin
About This Painting:
This is a little Original Wire Fox Terrier Art Card.  Art Cards are little miniature collectables. The little Art Card Dog series so far has a Welsh Terrier, Airedale Terrier, Welsh Puppy and a WFT.  
Media: Acrylic
Size: 3.5 in X 2.5 in (8.9 cm X 6.4 cm)
Price: $20 USD
How to Purchase:

Friday, April 17, 2015

Airedale Terrier Charcoal Drawing Original Large Art


Airedale Terrier Charcoal Art Drawing Original Large
Airedale Terrier Charcoal Art Drawing Original Large, painting by Sandra Merwin
About This Painting:
Airedale Terrier Charcoal of the distinct personality of the the King of the Terriers. The simple black and white design shows the Airedale Terrier at its best with deep soulful eyes.
Media: Charcoal on MiTiennes Paper
Size: 11 in X 140 in (27.9 cm X 355.6 cm)
Price: $159 USD
How to Purchase:

Thursday, April 16, 2015

Airedale Welsh ACEO Art Card Original Miniature Painting

Terrier Art - Welsh Airedale ACEO Art Card Miniature painting
Terrier Art - Welsh Airedale ACEO Art Card Miniature painting, painting by Sandra Merwin
About This Painting:
This is a miniature painting called an ACEO or an Art Card.  These little paintings come in a plastic archival case and can be framed as a miniature painting of a little Welsh or Airedale Terrier.
Media: Mixed Media with Acrylic and ink
Size: 3.5 in X 2.5 in (8.9 cm X 6.4 cm)
Price: $20 USD
How to Purchase:

Wednesday, April 15, 2015

Welsh Terrier Puppy Art Card ACEO Miniature Dog Painting

Welsh Terrier Pup ACEO Art Card Dog
Welsh Terrier Pup ACEO Art Card Dog, painting by Sandra Merwin
About This Painting:
Most Welsh Terrier owners agree there is nothing cuter than a Welsh Terrier puppy unless it is a Welsh Terrier Puppy with a cute little tush. This is an ACEO, Art Card miniature painting.
Media: Mixed Media with Acrylic and Ink
Size: 3.5 in X 2.5 in (8.9 cm X 6.4 cm)
Price: $20 USD
How to Purchase:

Thursday, April 09, 2015

Raven ACEO in Watercolor and Ink - Bird Art Painting By Sandra Merwin

Raven Bird Art Painting ACEO Watercolor
Raven Bird Art Painting ACEO Watercolor , painting by Sandra Merwin
About This Painting:
This is a fun ACEO with Watercolor and Ink.  The Raven is considered a messenger from God. For all the Raven collectors this is a charming miniature.
Media: Watercolor and Ink
Size: 3.5 in X 2.5 in (8.9 cm X 6.4 cm)
Price: $20 USD
How to Purchase:

Wednesday, April 08, 2015

Modern Terrier - Airedale Welsh ACEO Miniature Painting Art


ACEO Terrier Dog painting Watercolor pen and ink
ACEO Terrier Dog painting Watercolor pen and ink, painting by Sandra Merwin
About This Painting:
Black and Tan Terrier (Welsh, Airedale) Dog ACEO.  2.5 X 3.5 inch painting of a charming little Terrier.  
Media: Watercolor, pen and ink
Size: 2.5 in X 3.5 in (6.4 cm X 8.9 cm)
Price: $15 USD
How to Purchase:

Tuesday, March 24, 2015

Charcoal Owl Drawing Art by SJ Merwin

Charcoal Owl Original Drawing Art
Charcoal Owl Original Drawing Art , painting by Sandra Merwin
About This Painting:
There is exquisite detail in this Owl Charcoal Drawing on MiTiennes Paper
Media: Charcoal
Size: 12 in X 12 in (30.5 cm X 30.5 cm)
Price: $159 USD
How to Purchase:

Monday, March 23, 2015

Puppy, Jack Russell, Welsh, Airedale, Terrier, Charcoal Drawing by Sandra Merwin


Puppy Dog Terrier Charcoal Art Painting by Montana Artist
Puppy Dog Terrier Charcoal Art Painting by Montana Artist, painting by Sandra Merwin
About This Painting:
Yesterday was National Puppy Day so I grabbed some charcoal and started sketching a puppy to celebrate.  This puppy had no model I just started drawing and he is the one who appeared with his delighted impish look.  He could be a Jack Russell, a Welsh, or a Dale or something else after all he never told me who he was he just arrived to help me celebrate National Puppy Day.
Media: Charcoal
Size: 12.75 in X 12.75 in (32.4 cm X 32.4 cm)
Price: $100 USD
How to Purchase:

Wednesday, March 18, 2015

"The Golden One" Horse painting art equines by Montana artist SJ Merwin

The Golden One - Horse painting art original
The Golden One - Horse painting art original , painting by Sandra Merwin
About This Painting:
"The Golden One" is a stunning little artwork created with mixed media.  Gold metal acrylic shines as the horses coat ripples across the muscles in movement.  
Media: Mixed Media
Size: 8 in X 8 in (20.3 cm X 20.3 cm)
Price: $125 USD
How to Purchase:

The Fellowship Horse painting art diptych original by SJ Merwin


"The Fellowship" is a work of Art that celebrates horses.  This diptych is two 16 X 20 inch canvases which when placed together create a large painting that is 32 X 20 inches.  Blue, golds, sienna and black fill the canvases of this mixed media piece.  This painting will be available at the Montana State University Auction in Billings with all proceeds going to the scholarship funds.

Wednesday, March 04, 2015

Horses Charcoal, Dusty Days, art, drawing by SJ Merwin


Charcoal horses - Dust up - art
Charcoal horses - Dust up - art, painting by Sandra Merwin
About This Painting:  This painting is sold
Dusty summer days with the horse herd running - great images of the power of hooves thrumming on the ground.  I love laying in charcoal with horse movement and shapes. Some days I love the simplicity of black and white.  The internet is alive with bright colors, contrasting colors, complimentary colors, colors all demanding your attention - see me, I'm bright, I'm bold, I'm loud.  On days like that the black and white of charcoal allows some quiet is a world of clamoring colors.
Media: Charcoal
Size: 9 in X 12 in (22.9 cm X 30.5 cm)
How to Purchase:

Tuesday, March 03, 2015

Welsh Terrier, Chocolate Lab, Dog Portrait Commission by Sandra Merwin

And Bayleigh and Dixie head south.  The painting is going from Montana to Kentucky via Fed Ex second day air.  Safe journey! The first photo shows a happy Welsh and a Chocolate lab.  Second photo show a close up of the great colors, and the third photo shows the faces.  The last photo shows the painting boxed up with my 8 layer system of protecting artworks as it heads for the Fed Ex office.  This is a commission that is 4 feet X 3 feet.  (This painting is sold)





Friday, February 13, 2015

Horses waiting at the Barn - Horse Art Painting Western Montana by SJ Merwin

Hot Day at the Ranch - Horse Art Painting Western Montana
Hot Day at the Ranch - Horse Art Painting Western Montana, painting by Sandra Merwin
About This Painting:
Horses and summer go hand in hand in Montana. Some summer days the heat rises in waves off the land.  This painting captures the hot, lazy August day in Montana. The reds and yellows combine with the lost edges to create the feeling of warm in this unique piece of art.
Media: Acrylic
Size: 8 in X 10 in (20.3 cm X 25.4 cm)
Price: $100 USD
How to Purchase:

LinkWithin

Blog Widget by LinkWithin